Shipping Policy

At Kiavi Home & Living, we are committed to ensuring your order arrives safely and promptly. Please review our shipping policy below to understand how we process and deliver your orders.

Order Processing Time

Processing: Orders are processed within 1-2 business days after payment confirmation.
Note: Orders placed on weekends or holidays may experience slight delays.

Shipping Methods and Delivery Times

Domestic Shipping:
Estimated delivery is 3-7 business days within Canada.
International Shipping:
Estimated delivery for international orders ranges from 7-21 business days, depending on your destination and local customs procedures.
Please note that actual delivery times may vary due to factors beyond our control, such as customs clearance or carrier delays.

Shipping Costs

Calculation: Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order.
Promotions: We occasionally offer free shipping on orders over a specified amount. Please check our website for current promotions.

Delivery Issues

If your order does not arrive within the estimated delivery timeframe, please contact our customer service team. We will work diligently to locate your package and resolve any issues. Delays may occur due to weather conditions, customs processing, or carrier-related issues, and we appreciate your understanding.

Free Shipping for Order value more than CAD 200

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